Contact Us
For the fastest response, send your message to the team that matches your location or inquiry type. We typically reply within one business day.
Need to reschedule your session?
Use the link in your confirmation email to manage your booking up to 48 hours before your session.
Kelowna Inquiries
If you have questions about our Kelowna location, including sessions, gift cards, punch passes, or your existing booking, use the form below.
Toronto Inquiries
If you have questions about our Toronto location, including sessions, gift cards, punch passes, or your existing booking, use the form below.
Media Creators & Partnerships
For media, press, creator collaborations, or brand partnership opportunities, please use this form.
Your message goes directly to our partnerships team.